Terms of Service

Store Policies and Procedures

Payment Methods and Pricing

Hopkins Dispensary operates under the following payment and pricing policies:

• Cash Payments: Cash is always accepted and is the preferred payment method
• ATM On-Site: ATM machine available on premises for customer convenience
• Cashless Options: Debit cards and cashless payment systems accepted (subject to availability and processing fees)
• Credit Cards: Credit card acceptance is subject to banking restrictions and processor availability
• No Returns Policy: All sales are final - no returns, exchanges, or refunds on cannabis products due to regulatory requirements
• Price Changes: Prices are subject to change without prior notice
• Taxes: All applicable Minnesota state and local taxes are added at point of sale
• Discounts and Promotions: May have specific eligibility requirements, restrictions, and expiration dates
• Payment Verification: We reserve the right to verify payment information and refuse suspicious transactions

Product Quality, Testing, and Safety

Hopkins Dispensary is committed to providing safe, tested, and high-quality cannabis products:

• Licensed Sources: All products are sourced exclusively from Minnesota-licensed cultivators, manufacturers, and processors
• State Testing: Products undergo mandatory testing for potency, pesticides, heavy metals, microbials, and contaminants
• Lab Results: Third-party laboratory test results available upon request for specific products
• Proper Storage: All products stored according to manufacturer specifications to maintain quality and potency
• Expiration Dates: Products sold within recommended freshness dates
• Product Information: Staff trained to provide accurate information on effects, dosing, and responsible use
• Packaging: All products sold in child-resistant, compliant packaging as required by Minnesota law

Online Ordering and Pickup

For customer convenience, Hopkins Dispensary may offer online ordering:

• Online orders must be picked up in person with valid ID
• Age verification required at time of pickup
• Orders held for limited time (typically 24-48 hours)
• Product availability subject to inventory
• No delivery services - pickup only
• Payment processed at time of pickup

Privacy, Security, and Data Protection

Your privacy and security are priorities at Hopkins Dispensary:

• Data Collection: Personal information collected only as required by Minnesota cannabis regulations
• Purchase Records: Transaction records maintained for state compliance and reporting requirements
• Security Monitoring: Premises monitored by security cameras 24/7 for safety and loss prevention
• Data Sharing: Customer information not sold or shared except as legally required by regulatory agencies
• Data Protection: We comply with all Minnesota data protection and privacy regulations
• Record Retention: Records maintained for time periods mandated by state law
• Confidentiality: Staff trained on customer confidentiality and data protection

For complete privacy details, please review our Privacy Policy.

Operating Hours and Access

Dispensary operating hours and facility access policies:

• Posted Hours: Current operating hours posted on website, entrance, and online listings
• Subject to Change: Hours may change due to holidays, weather, staffing, or operational needs
• Capacity Limits: Entry may be restricted or delayed during peak times to maintain safe customer capacity
• Wait Times: Wait times may vary based on customer volume and staffing levels
• Temporary Closures: We reserve the right to close temporarily for safety, security, inventory, or operational reasons
• Holiday Hours: Special hours or closures may apply during state and federal holidays
• Closing Time: Customers must complete purchases and exit the facility by posted closing time
• Entry Discretion: We reserve the right to refuse entry to any individual

Customer Service and Support

Hopkins Dispensary is committed to excellent customer service:

• Knowledgeable staff available to answer product questions
• Educational resources provided for new cannabis users
• Product recommendations based on customer needs and preferences
• Assistance with medical program enrollment (for eligible patients)
• Feedback welcomed through multiple channels

Legal Terms and Conditions

Compliance with Minnesota Cannabis Laws

By purchasing cannabis products from Hopkins Dispensary, you agree to comply with all applicable laws and regulations:

• Minnesota Statutes Chapter 342: Minnesota adult-use cannabis law and all related regulations
• Office of Cannabis Management Rules: All rules and requirements established by the OCM
• Local Ordinances: Municipal and county regulations governing cannabis use and possession
• Federal Law: Understanding that cannabis remains federally illegal under the Controlled Substances Act
• Possession Limits: Not exceeding legal possession limits at any time
• Public Consumption: No consumption in public places, vehicles, or prohibited areas
• Transportation Rules: Proper storage in vehicle trunk or sealed containers during transport
• Sharing Prohibitions: No selling, gifting, or sharing with individuals under 21
• Employment Policies: Understanding workplace drug policies may still prohibit cannabis use
• Interstate Transport: Never transporting cannabis across state lines

Product Use and Effects

Important disclaimers regarding cannabis product use:

• Effects May Vary: Cannabis affects individuals differently based on tolerance, body chemistry, and other factors
• Impairment: Cannabis products may impair cognitive and motor functions
• No Driving: Do not operate vehicles or heavy machinery while under the influence
• Start Low, Go Slow: Begin with low doses, especially with edibles and concentrates
• Medical Consultation: Consult healthcare provider before use if you have medical conditions or take medications
• Pregnancy and Nursing: Not recommended for pregnant or nursing individuals
• Mental Health: May exacerbate certain mental health conditions
• No Medical Claims: Products are not FDA-approved and not intended to diagnose, treat, cure, or prevent any disease

Limitation of Liability

Hopkins Dispensary's liability is limited as follows:

• Product Effects: We are not liable for effects, reactions, or consequences resulting from product use
• Assumption of Risk: Customers use products at their own risk and discretion
• Legal Consequences: We are not responsible for legal consequences of customer actions or violations
• Maximum Liability: Our liability is limited to the purchase price of products
• No Consequential Damages: We are not liable for indirect, incidental, consequential, or punitive damages
• Third-Party Products: While we sell quality-tested products, we do not manufacture them and rely on state-licensed producers
• Information Accuracy: While we strive for accuracy, we make no warranties about product information completeness
• Force Majeure: Not liable for failures due to circumstances beyond our reasonable control

Indemnification

By using Hopkins Dispensary services, customers agree to indemnify, defend, and hold harmless Hopkins Dispensary, its owners, employees, and affiliates from:

• Claims arising from your use or misuse of cannabis products purchased from us
• Your violations of laws, regulations, or these Terms of Service
• Damage, injury, or harm caused by your actions on our premises
• Legal fees, costs, and expenses resulting from your violations or actions
• Third-party claims related to your conduct or product use

Dispute Resolution and Governing Law

Any disputes, claims, or controversies arising from these Terms of Service will be resolved as follows:

• Governing Law: These terms are governed by the laws of the State of Minnesota
• Jurisdiction: Exclusive jurisdiction in Minnesota state courts
• Venue: Proper venue in Hennepin County, Minnesota
• Negotiation: Good faith negotiation as first step in dispute resolution
• Mediation: Mediation in Minnesota if negotiation fails
• Arbitration: Binding arbitration in Minnesota (if mediation unsuccessful)
• Legal Fees: Prevailing party may be entitled to reasonable attorney's fees
• Class Action Waiver: Disputes resolved individually, not as class actions

Modifications and Updates to Terms

Hopkins Dispensary reserves the right to modify these Terms of Service:

• Update Authority: We may update terms at any time to reflect operational changes, legal requirements, or policy updates
• Notice of Changes: Significant changes posted prominently at dispensary location and on website
• Effective Date: Changes effective immediately upon posting unless otherwise specified
• Continued Use: Continued use of our services after changes constitutes acceptance of new terms
• Review Responsibility: Customers responsible for regularly reviewing current terms

Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between customers and Hopkins Dispensary regarding the use of our services and supersede all prior agreements and understandings.

No Waiver

Hopkins Dispensary's failure to enforce any provision of these terms does not constitute a waiver of that provision or our right to enforce it in the future.